About This Webinar: Improving processes through a plain language lens

Sometimes, the clearest instructions aren’t enough to overcome complex processes. When systems are cobbled together over time, or decisions are made in isolation without considering the impact on other programs, we can end up with processes that can get in their own way. 

At the Clear Language Lab, we’ve learned that plain language isn’t just a valuable lens for communication. We can also apply it to systems and processes throughout our work. In this webinar, we’ll look at 5 real-life examples of ineffective processes and discuss how a plain language approach might improve them. 

Together, we'll practice:

✅  Identifying when processes are creating challenges 
✅  Applying strategies to make processes work better for you and your audience 

This webinar is for anyone who is interested in designing systems that work for people. 

Where + When

Date: Wednesday, November 19

Time: 2:00-3:15 pm CT

You will receive a Zoom link for this webinar after you complete your registration. 

About Plain Language Foundations Webinars

These webinars cover a wide range of topics related to plain language and communication equity. We incorporate dicussion and reflection activities throughout the presentation, and leave plenty of time for questions. 

These webinars are recorded and the link is shared with all registered participants. You can access past recordings on our webinars page.

Looking for a specific webinar topic? Send Sarah your idea.

Accessibility + Other Questions 

We strive to make our webinars as inclusive as possible. The slides are shared in advance and live captions are available via Zoom.  If there are other accommodations we can provide or if you have questions about this training, pease contact Sarah at sarah@litworks.org.